Trava Review
A telehealth provider delivering some of the lowest-cost GLP-1 weight loss treatments available. Trava Health may be ideal for budget-conscious patients, but it has ongoing issues with fulfillment and support.
About Trava
Trava Health is a telehealth clinic founded in 2023 and based in Houston, TX, specializing in weight loss with GLP-1 medications (semaglutide and tirzepatide). The company operates fully online with licensed providers and nationwide reach (they list services in dozens of states). Trava’s founders bring a strong pharmacy background. One co-founder owns a sterile compounding pharmacy, and they emphasize transparency, quality care, and customer satisfaction.
Trava’s mission is “to make healthcare more accessible,” starting with weight loss solutions. Trava explicitly uses compounded semaglutide and tirzepatide (each mixed with vitamin B12) rather than branded drugs, and they are clear that these compounded medications are not FDA-approved. Trava markets itself as offering “the best-priced GLP-1 in the industry,” with semaglutide plans starting at $119.96 per month. All monthly fees include the medication, an initial doctor consultation, and ongoing support, with no separate consult or shipping charges.
GLP-1 Match Score
- ✔ Rock-bottom pricing — among the lowest monthly costs for GLP-1 treatment
- ✔ No hidden fees — includes consultation, next-day shipping, and injection supplies
- ✔ Quality-focused — uses in-house compounding pharmacy and third-party lab testing for purity
- ✘ Unresponsive customer support
- ✘ Some reports of delayed shipments and slow responses during high demand
- ✘ No extra wellness add-ons — no formal coaching or diet support aside from basic check-ins
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Trava is an cheap option for GLP-1 therapy, but potential slow fulfillment and unresponsive customer service is a big concern.
Notes from GLP-1 Match
Trava Health became popular with low prices for compounded semaglutide and tirzepatide. Starting at around $120 per month for semaglutide and $198 per month for tirzepatide,
The signup process is straightforward. Patients fill out an online health questionnaire and have a brief telehealth consult with a Trava provider (often via messaging through the patient portal). If approved, prescriptions are sent to Trava’s partner compounding pharmacy and ships it to your door.
Trava mixes their compounded semaglutide and tirzepatide with vitamin B12. It’s important to know these formulations are not FDA approved. This is a common practice right now, and Trava acknowledges this on their site. To bolster confidence, they’ve highlighted quality measures like testing their batches with an FDA-registered analytics lab (Eagle Analytical).
One thing to consider with Trava is that recent reviews are a bit concerning. In mid-2025, as demand for compounded GLP-1s continues to grow, some Trava customers experienced delays. For example, orders taking 2 or more weeks, lack of timely updates, and difficulty reaching support.
In addition, their once-active Reddit account has been dormant for 4+ months.
To see if the slow customer service was valid, we reached out to their customer service in July 2025. At the time of writing, it has been 8 days and we have received no response. This confirms what many are reporting online and it significantly impacts our rating for Trava. This is reflected in the Match score for them. If we see consistent, timely replies in the future, we will update the score appropriately.
Trava Pricing
Semaglutide
0.25mg
$119.96
0.50mg
$149.96
1.00mg
$177.96
1.70mg
$199.96
2.40mg
$217.96
$119.96
Pricing depends on dosage. Patients can opt to pay monthly or buy a 3-month supply upfront for a small overall savings. All pricing includes the initial online doctor consult, the medication vial, syringes and alcohol pads, and free overnight shipping to your door. There are no membership fees or hidden charges.
Tirzepatide
2.5mg
$197.98
5.0mg
$249.98
7.5mg
$277.98
10mg
$329.98
12.5mg
$358.98
15mg
$387.98
$197.98
$197.98–$387.98 per month. Pricing depends on dosage. A quarterly (3-month) plan is available for tirzepatide as well – for example, the 15 mg dose costs about $388/month on a monthly plan or slightly less (~$360/month) if prepaid quarterly. All fees include the prescribing consult, medication, B12, shipping, and supplies. Trava’s medications are compounded (not brand name), and they clearly disclose that these are not FDA-approved products.
Trava Discount Code
No known Trava discount codes.
Trava Customer Service
Response Time
No response based on our test email.
Live Chat
Not Available
Email Support
Official support email (not publicly listed on site, but used by Trava’s team).
Phone Support
(281) 241-9005)
Customer Service Comment: Trava’s early support was praised for being fast and helpful, with founders personally answering questions. In mid-2025, response are going unanswered.
Trava Reviews: What Users Are Saying
“Rocky Second Month, but Resolved with Clear Communication”
“I can’t say enough good things about Trava Health! My sister referred me, and I am beyond thrilled with the entire experience. From start to finish, everything was seamless, professional, and so easy! The customer service is top-notch, with quick responses and a team that truly cares. The ordering process was effortless, the delivery was fast, and the quality is exactly what I hoped for. I’m so glad I made the switch—Trava Health has earned a lifelong customer! Highly recommend! “
-User, Google Review
“Flawless Experience from Start to Finish!”
“My first month was awesome great responses swift delivery. Now into my second month the pharmacy has been switched for the second and no one is responding to my inquiries. Payment has been made but the only progress in 9 days is a second shipment label being created. If my payment had not been made I’d definitely go somewhere else, this is ridiculous. I thought I had found a good company especially after my Mochi experience. Chris did reach out to me advising of the issue with my treatment. He was very informative in advising on the issue. My package should be delivered today per tracking notifications. I appreciate the direct explanation. I do hope these matters are resolved soon. This company provides quality medication. You can tell it’s the company’s intention to provide quality service.”
-User, Google Review
“Skeptical at First, Now a Believer—Trava Health Is the Real Deal!”
“A friend referred me to Trava Health and I’m so glad they did. I was a little skeptical about using a telemedicine service for weight loss, but this experience has completely changed my mind. The sign-up process was quick, the team was incredibly helpful, and I received my prescription faster than I expected. The quality of the medication is excellent, and I’ve already started seeing real results. If you’re on the fence, take this as your sign. Trava Health is the real deal!”
-User, Google Review
Overall sentiment: Very positive. Trava Health stands out for quality medication, fast service, and caring support. Occasional delays, but clear communication and real results make it worth it.
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