Pomegranate Health Review
Pomegranate Health utilizes a subscription model for compounded GLP-1 access, which includes primary and mental health care within the monthly fee. While multi-month bundles lower the effective monthly cost for long-term patients, the $75 initial consultation fee is non-refundable, representing a sunk cost if a patient is deemed ineligible or chooses not to proceed. By sourcing from 503B facilities, the provider offers higher-volume batch consistency compared to standard 503A pharmacies, though this does not change the clinical efficacy of the medication itself.
About Pomegranate Health
Pomegranate Health is a Florida-based telehealth coordinator. While the monthly subscription includes access to urgent care, dermatology, and mental health services, patients seeking only weight loss may find this overhead inflates the base cost compared to GLP-1-only providers. The ‘team-based’ model involves multiple points of contact, including dietitians, which increases the administrative steps required to maintain a prescription.
Orders are fulfilled through third-party pharmacies, specifically The Pharmacy Hub and BPI; the company does not have in-house compounding capabilities. Despite 50-state licensing, the high-volume digital interface prioritizes asynchronous chat or video over personalized physician access, making it a transactional choice for experienced users rather than a high-touch clinical experience.
GLP-1 Match Score
- ✔ Pharmacy Transparency: Explicitly names 503B and 503A partners like The Pharmacy Hub
- ✔ 50-State Availability: Services are accessible to residents in every U.S. state.
- ✔ B12/B6 Integration: Offers “enhanced” compounded versions with vitamins included in the price.
- ✔ Bundle Pricing: Significant cost reductions for 3-month or 6-month upfront commitments
- ✘ BB “F” Rating: Currently holds an F rating due to failure to respond to consumer complaints
- ✘ Consultation Friction: A $75 fee is charged upfront and is non-refundable even if the patient is denied medication.
- ✘ Support Latency: Frequent reports of warm medication arrivals and slow customer service responses.
52
The score is heavily penalized by a BBB “F” rating and a non-refundable fee structure that places financial risk on the consumer before clinical approval.
Notes from GLP-1 Match
Pomegranate Health requires a $75 upfront ‘Health Assessment’ fee before any clinical review occurs. Because this fee is only credited toward medication upon approval—and is non-refundable upon denial—it represents a $75 speculative loss for high-risk candidates. While there is no monthly membership fee, the company charges a $75 ‘consultation’ fee for every refill, which functions as a de facto subscription cost that must be factored into the total price per vial.
The pricing structure favors high-dose patients (e.g., 15mg Tirzepatide) where flat-rate billing undercuts competitors’ tiered pricing. However, third-party logistics failures, specifically regarding ‘warm shipments’ in summer months, place the financial burden on the patient; current policies offer limited recourse for compromised medication once it leaves the pharmacy.
Administrative friction is high. Cancellation requires a 24-hour window to avoid a $50 penalty, and the portal’s ‘Manage Subscription’ tool is frequently bypassed by manual email requirements to stop billing. With a current ‘F’ rating for administrative responsiveness, the platform is recommended only for experienced ‘maintenance’ users who prioritize bulk-buy savings over customer service or refund protections.
Pomegranate Health Pricing
Semaglutide
0.25mg
$165
0.50mg
$165
1.00mg
$165
1.70mg
$165
2.40mg
$165
$165
The flat-rate bundle ($133/mo when bought as 3 months) is significantly below the industry average of $250/mo. However, the $75 non-refundable consult fee effectively raises the first month’s cost to $200+, making it less of a “deal” for short-term users.
Tirzepatide
2.5mg
$199
5.0mg
$199
7.5mg
$199
10mg
$229
12.5mg
$229
15mg
$229
$199
Doses under 7.9 mg are billed as a $399 three month bundle.
Doses 8 mg and above cost $229 per month, billed as a $499 three month bundle.
For high-dose users (10mg to 15mg), the $229 per month rate is a market-leading price. For low-dose starters (2.5mg), you are effectively subsidizing high-dose users, as similar 2.5mg doses can be found for around $160 per month elsewhere.
Pomegranate Health Discount Code
No known Trava discount codes.
Pomegranate Health Customer Service
Response Time
Test ongoing
Live Chat
Not Available
Email Support
Phone Support
(813) 419-1189
Customer Service Comment: The staff is often described as well-meaning but overwhelmed, with significant “kinks” in their administrative processes. Communication tends to break down specifically during the “Exception Path” of lost or warm shipments.
Pomegranate Health Reviews: What Users Are Saying
“Best telehealth around”
“I have been through 6 companies before finding Pomegranate. Their turn-around time is phenomenal. I’m currently on my 6th month with them and have absolutely not 1 complaint. The customer service is stellar. Any time I have a question and send a message, it is promptly handled. I was having issues with the company handling my FSA and they took care of it expedtiously. “
-User, TrustPilot
“Update experience with excellence”
“They have a new process with new choices. It was smooth. It was easy small hiccup that came with the conversation with the practitioner and the cost. Smooth sailing I do feel with any Telehealth if you change the prices that it shouldn’t make a difference if somebody is New or an old customer, the new prices should be across the board and especially if you’ve already had a customer then that should be a help, but with that being said, I have nothing bad to say about them. It was excellent. The pricing was honored. It was just good experience in the end.”
-User, Google Review
“A Great Experience”
“Everything from sign up to intake to my appointment was seamless. Incredibly user-friendly, very upfront and forthcoming with information, all questions asked and answered very happy overall with the experience.”
-User, Google Review
Overall sentiment: Polarized: Users love the aggressive pricing on bundles but frequently complain about shipping logistics and the non-refundable fee structure.
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