Try Eden Review
Eden (also known as Try Eden) is a telehealth provider distinguished by its flat-rate pricing model. Unlike providers that increase costs as dosage increases, Eden charges a single monthly fee regardless of the dose. This makes them a strong financial option for patients on high maintenance doses, though their asynchronous (chat-based) support model may not suit those needing real-time clinical guidance.
About Try Eden
Eden is a telehealth platform focused on speed and simplicity. Unlike clinics that require video calls or synchronous appointments, Eden utilizes an asynchronous (chat-based) model to expedite prescriptions. They have grown rapidly, reportedly serving over 100,000 members.
While they started with regional restrictions, Eden now serves all 50 states. Their model is built on removing friction: no membership fees, no insurance requirements, and a “same price at every dose” guarantee that appeals to patients on higher maintenance doses

GLP-1 Match Score
- ✔ Transparent flat-rate pricing, same price at every dose
- ✔ Available in all 50 states
- ✔ Fast medical approval (often same-day)
- ✔ No membership fees – medication, supplies & shipping included
- ✘ BBB Rating is currently “F” due to unresolved billing complaints
- ✘ Slow medication fulfillment from the pharmacy (typically 7 – 10 days)
- ✘ Support is digital-first – slow response times for complex billing/shipping issues
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Eden offers a modern platform and competitive pricing for high-dose patients. However, a ‘F’ rating from the BBB and a pattern of unresolved shipping and support issues make them a risky choice compared to higher-rated alternatives.
Notes from GLP-1 Match
Eden is optimized for friction-free onboarding. For patients comfortable with a text-based provider relationship, the platform is efficient. The intake is fully digital, eliminating the need for video appointments.
The primary differentiator for Eden is its flat-rate model. Unlike competitors that increase costs as dosage increases (e.g., higher tiers for 2.4mg Semaglutide), Eden charges a single monthly fee. Additionally, their standard formulations often include Vitamin B12 to help with energy and nausea instead of charging extra for B12 injections. This makes Eden a strong financial choice for patients on high maintenance doses, though they may be more expensive than competitors during the initial “starter” months.
There is a significant discrepancy between Eden’s front-end user experience and their back-end logistics. While their platform is modern, their BBB rating is currently an “F.” This suggests that while the “happy path” (signing up and ordering) is smooth, the “exception path” (resolving billing errors or shipping delays) is difficult.
Eden acknowledges a pharmacy processing window of 7–10 business days. This is slower than premium providers who typically ship in 2–4 days. Users must plan refills well in advance to avoid treatment gaps.
Eden is best suited for the experienced GLP-1 user who requires less clinical oversight and is prioritizing a flat price for high doses. It is less ideal for new patients who may need real-time access to a clinician to manage early side effects.
Try Eden Pricing

Semaglutide
0.25mg
$149
0.50mg
$149
1.00mg
$149
1.70mg
$149
2.40mg
$149
$149
Pricing is based on the flat-rate monthly cost with quarterly billing for optimal savings. The price remains the same regardless of your dosage level, from start to finish.

Tirzepatide
2.5mg
$249
5.0mg
$249
7.5mg
$249
10mg
$249
12.5mg
$249
15mg
$249
$249
Pricing is based on the flat-rate monthly cost with quarterly billing for optimal savings. The price remains the same regardless of your dosage level, from start to finish.

Try Eden Discount Code
No known TryEden discount codes.
Try Eden Customer Service
Response Time
Typically responds within 24–48 hours via email or text.
Live Chat
Not Available
Email Support
Phone Support
(302) 204-2197
Customer Service Comment: Try Eden offers support through its patient portal, text, and email. Many new users describe the onboarding process as quick, with helpful replies during intake and early dosing. Some long term users report slower response times during busy periods, especially for shipping issues or cancellations. Eden staff are generally available during regular business hours and most customers receive follow up within a reasonable window, although real time support is limited due to the absence of live chat.
Try Eden Reviews: What Users Are Saying
“Very pleased.”
“Anytime I had a question it was addressed immediately. I had just a minor side effect with bloating that left as I continued my injections weekly. I am very pleased with the weight that is coming off. I would most definitely recommend using Eden as a weight loss journey.”
-User, Google Review
“Progress, even slowly, is still progress”
“The process to get started was easy and the Dr. has been available by chat for any questions I’ve had. I noticed a slight decrease in appetite/cravings immediately with no negative side effects. Since it’s increasing dosage monthly, I’m anticipating the weight loss to accelerate, but so far I’m very impressed!!!”
-User, Google Review
“Eden has been great”
“Eden has been a great company to order from. Their price is lower than others and the process was very fast and easy. When I had a question with my shipment I contacted the company and Kaliane S. quickly reached out to help. The customer service has been great. I look forward to continuing to do business with Eden.”
-User, Google Review
Overall sentiment: Polarized. User experience is sharply divided. While many customers praise the ease of signup and flat pricing (the “Happy Path”), a significant volume of complaints on the BBB and Reddit highlight a “breakdown” in service regarding shipping delays and unresponsive support. Essentially, it works perfectly until you have a problem, at which point satisfaction drops significantly.
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